FAQ

Frequently Asked Questions About Web Hosting | Reseller Hosting

Q: Is your support 24x7?

Answer

Yes. We provide fast support 24x7x365. Just submit a ticket from customer panel.

Q: Do you support SSL?

Answer

Yes, we offer FREE SSL Certificates for all our customers. You can also purchase our SSL plan here. Paid SSL is very helpful for SEO.

Q: What is Web Hosting?

Answer

Web hosting is the service of storing data that save websites up and running for users. The whole website that is online has a host server, and around all use a web host to control that storage. Not all web hosts provide the same level of aspect, though. Uptime and data speed and quantity of transfer are the best measures of a host’s success. You can usually pay more to get data transferred in higher quantities, faster. Most web hosts offer unlimited bandwidth and disk space at a speed that is absolutely fine for small-to-moderate sized businesses or individuals. For firms with burdensome websites, they may need to seek out a higher web host.

Q: What is shared web hosting?

Answer

A shared web hosting service is an agreement whereby every user gets a special part of total available resources. Multiple domains are hosted by the same server, which means that the server’s capabilities are divided between multiple domains.

Q: Will you help to change our DNS information?

Answer

Yes. We will always support in whatever way we can to help change your DNS information. Our support team always ready for you, just create a ticket from your account.

Q: Can you host foreign domain names?

Answer

Yes, we can host any foreign domain. We do not do the registration of foreign domain names but can provide the name servers so you can register them yourselves.

Q: How long does it take to set up a new account?

Answer

Our automated system auto active your account instantly after your payment. If face any technical problems, it will take some time but not more than 12 hours.

Q: Can I build my website myself?

Answer

Sure, you can. We have a website builder that helps to build your website.

Q: What is web hosting and why do I need it?

Answer

Web hosting is a service that allows you to store your website files on a server, making them accessible on the internet. Think of it as renting space on a server for your website so that anyone worldwide can access it. For businesses, web hosting is essential because it provides the infrastructure needed to keep your website online and running smoothly. Whether you’re setting up an e-commerce site, a blog, or a company page, reliable web hosting ensures your website is always available and performs efficiently, providing a better experience for visitors.

Q: How can I buy a hosting plan?

Answer

Purchasing a hosting plan with NaN Host is easy and straightforward. First, visit our website and explore the various hosting plans we offer. Select the one that best fits your needs, whether it's for a personal blog, a growing business, or a large-scale project. Click "Buy Now," and you’ll be guided through the registration and checkout process, which includes selecting any additional features, setting up your account, and making the payment. Once completed, your hosting account will be set up quickly, and you can start building your website right away.

Q: What Kind of Support Does Web Hosting Have?

Answer

At NaN Host, we pride ourselves on providing top-tier support to ensure your hosting experience is smooth and stress-free. Our support team is available 24/7 to assist with any issues, whether technical or general inquiries. We offer support through various channels, including live chat, email, and phone, so you can always reach us in a way that’s convenient for you. Our knowledgeable support staff can help with everything from initial setup to troubleshooting any issues, ensuring that your website remains operational and optimized.

Q: Do You Offer a Web Hosting and Domain Package?

Answer

Yes, NaN Host offers convenient packages that include both web hosting and domain registration. This option is great for those starting new websites, as it simplifies the process by allowing you to handle both services in one place. When you purchase a hosting plan, you can also register a new domain or transfer an existing one, making it easy to manage all aspects of your website under a single account. This package is ideal for those looking for a streamlined, all-in-one solution.

Q: What are the differences between website hosting and domain?

Answer

Website hosting and domain registration are two distinct services that work together to bring your website online. A domain is the address that people type in to access your site, like “example.com,” while web hosting is where your website files are stored. Think of the domain as the address and the hosting as the actual building. You need both to make your website accessible to visitors. With NaN Host, we offer both services so that you can manage your domain and hosting seamlessly under one platform.

Q: What Are the CPU, RAM, Inode, and Disk Limits of Managed NaN Host Plans?

Answer

NaN Host's managed hosting plans come with specific limits for CPU, RAM, Inodes, and disk space, tailored to ensure your website performs at its best. Each plan has different specifications based on the needs of the website, such as higher CPU and RAM for websites with high traffic. Disk space varies depending on your storage needs, and inode limits are set to manage the number of files you can store. You can find specific details on our website or by reaching out to our support team to help determine the best plan for your needs.

Q: Can I migrate my existing website to NaN Host?

Answer

Yes, NaN Host offers free website migration services for new customers. Our experienced support team will handle the transfer of your files, databases, and any other necessary configurations from your current hosting provider to NaN Host, ensuring minimal downtime. Migration is a seamless process, so you don’t have to worry about losing data or facing technical issues. Just reach out to our support team, and we’ll take care of the entire migration process for you.

Q: Do I need web hosting services for WordPress?

Answer

Yes, WordPress websites require web hosting services to be accessible online. NaN Host offers optimized hosting plans for WordPress, providing better performance, security, and support tailored specifically for WordPress users. Our managed WordPress hosting includes automatic updates, backup options, and security measures designed to keep your site running smoothly. With our hosting, you get a user-friendly experience for both beginners and experienced WordPress users, making it an ideal solution.

Q: What Are the Benefits of Choosing Managed Web Hosting Services?

Answer

Managed web hosting services, like those offered by NaN Host, come with numerous benefits, including enhanced security, regular updates, and ongoing support. With managed hosting, our team handles technical tasks such as software updates, backups, and server maintenance, allowing you to focus on your business. It’s an ideal option for those who don’t want to deal with the complexities of server management. Additionally, managed hosting improves website speed, reliability, and security, offering peace of mind and better performance.

Q: Do I Need Technical Knowledge to Use Website Hosting Services?

Answer

No, you don’t need extensive technical knowledge to use NaN Host’s website hosting services. Our user-friendly control panel and setup guides make it easy to get started, even for beginners. We offer tools and resources, such as website builders and one-click installers, to simplify the setup process. Additionally, our support team is always available to guide you through any technical challenges, ensuring a hassle-free experience regardless of your skill level.

Q: Does Managed Web Hosting Come With a Control Panel?

Answer

Yes, NaN Host’s managed web hosting services include an intuitive control panel, allowing you to manage your website easily. Our control panel provides access to essential tools and features such as file management, email configuration, and database setup. This user-friendly interface enables you to manage all aspects of your hosting account without needing advanced technical skills. With our control panel, maintaining your website and hosting settings is simple and straightforward.

Q: What server locations do you provide?

Answer

NaN Host offers multiple server locations to ensure your website’s optimal performance and reach. Currently, we have servers located in the Philippines, Bangladesh, Cambodia, and other strategic locations worldwide. Our global server network enables you to select a location close to your target audience, reducing latency and improving loading times. For businesses targeting specific regions, choosing the right server location is essential, and our team can help you determine the best option based on your audience location.